RETURN POLICY: Purchases Shipped from FLIGHTDECKVR
From browsing flightdeckvr.com to receiving your order, we want you to
be completely satisfied with your experience. Our friendly and knowledgeable
sales staff is available to help you find the product that best fits your
needs. All products carry a 30-day satisfaction guarantee beginning the day
your order is received (see exclusions below).
You can shop with confidence at flightdeckvr.com knowing that every product shipped
is covered by a manufacturer's warranty.
1. A Return Authorization Number (RA#) must be obtained from flightdeckvr.com
Customer Service and is required for all returns. Fill out the RA for here
returns@flightdeckvr.com. Return Authorization Numbers expire 15 days after issuance. flightdeckvr.com
reserves the right to dispose of or return to the customer any merchandise that
does not have a valid Return Authorization Number.
2. flightdeckvr.com shipped order returns are processed at our flightdeckvr.com
warehouse.
3. For returns not the result of a flightdeckvr.com error, original and
return shipping charges are the sole responsibility of the customer.
4. All returned merchandise must be in its original packaging with
the UPC or bar code intact, with all components, manuals, and/or registration
card(s) included. Products with accessories such as toner, ink, media,
batteries, film, etc. must be returned with those accessories in original,
factory-sealed condition. Products that are returned incomplete or damaged (if
accepted) will require a deduction. This deduction is final.
5. This return policy does not apply to Special Orders.
6. Accessories, such as computer software, video games, video
gaming systems, CDs, DVDs, and Blu-ray discs are returnable only if unopened.
Defective items will be exchanged for the exact same item only.
flightdeckvr.com Return Procedure
To return
a product shipped from flightdeckvr.com, please follow the steps listed below:
1. Fill out the form at returns@flightdeckvr.com to obtain a Return
Authorization Number (RA#) within 30 days of the date your order was received.
A Return Authorization Number is required for all returns. Please have your
order number available for reference when filling out the form.
2. Verify that all merchandise is in its original packaging with
the UPC or barcode intact, and that all components, manuals, cables, and
accessories are included.
3. When shipping, use a traceable ground shipping method that
provides a return tracking number. Be sure to keep this number for reference.
4. Use the merchandise return label located on the back of your
packing slip, or you may address the package to:
flightdeckvr.com - RETURNS
4195 Chino Hills PKWY, unit 499, Chino Hills CA 91709, USA
5. Return the merchandise within 15 days of the issuance of the
Return Authorization Number. Print the Return Authorization Number clearly on
the outside of the package. If you no longer have the label provided on the
back of your packing slip, you may print and use the return label shown below:
Credit will be issued to the card used to place the order after
our warehouse receives, inspects, and processes your return. Please note: your
issuing bank determines when this credit will be reflected on your statement.